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Calling all Customer-Focussed people... | Trojan TechGroup - CCTV Installation | Data Cabling | Fibre Optic CablingTrojan TechGroup – CCTV Installation | Data Cabling | Fibre Optic Cabling

Calling all Customer-Focussed people…

We are looking for a person to join our team in a customer support / sales support role.


Are you looking for a career move where you can be part of a small tight-knit team? Want to work where your contribution makes a difference and you get to create change? Would you be happy being able to develop your professional and personal skills along with your career?


Then we could be looking for you ….


We are a dynamic SME in the business of helping people and we manage electrical, data technology & telecommunication installations for our customers. We are conveniently located in North Sydney, one of Australia’s busiest business communities.


At Trojan TechGroup we are all about real people, remarkable service, reliable technology and making it really easy – for both our customers and for our team.


Some of the ways we do this are by being:

●       Supportive and respectful of each other.

●       Inclusive, open and transparent in our communications.

●       Flexible and adaptive to new situations.

●       Taking pride in and ownership of great results.


We are looking for an energetic, motivated, people- person who is passionate about helping others, about learning and growing and who is keen to develop their skills further. We see you as someone who will add and share your experience for the benefit of others over the long term, as well as bringing your initiative to develop into new areas.


We value openness, transparency and working effectively. Our team takes responsibility when we get it wrong and are always willing to improve ourselves or the process and we know you would do the same. Let’s face it, we are all human and sometimes we make mistakes, but it’s how we deal with our mistakes that are the difference.


As a part of this role, some of your tasks and responsibilities will include:

●       Managing correspondence between the sales team and their clients

●       Accurate data entry with high attention to detail

●       Tracking and reporting on sales figures

●       Making feedback calls

●       Answering inbound calls

●       Setting and coordinating appointments

●       General admin support to our sales team

●       Monitoring and improving our existing processes


We feel you may have gained experience, organisational and communication skills in previous roles such as:

●       Internal Sales

●       Administration

●       Personal Assistant

A Customer Support Role where you took responsibility for great results and loved helping resolve customers enquiries / problems (not just ticking a box to meet a quota!).


Experience within the electrical, IT or technology industries may be beneficial as you would potentially understand the language and technology within our space, but not essential.


We could happily consider someone who has approx. 28 hrs. to 40 hrs. per week to offer and who would love to work alongside us – our energetic and spontaneous managing director and our sales, marketing and operations team.


If you are believe we are describing you and you are confident,  with a mature approach to life, plus you are interested in  a fast-paced, stable and satisfying role with an opportunity to develop into a key asset within our business… then submit your application, along with a cover letter detailing why you would want to be a part of the Trojan TechGroup team, so we can meet with you ASAP.


Please submit your application to Natalie Turner – customerservice@trojantechgroup.com.au


Trojan TechGroup: Making connections that are built to last. Call 1300 303 506

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