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Product Safety Recall Reminder – Infinity and Olsent Cabling - Trojan TechGroup - CCTV Installation | Data Cabling | Fibre Optic CablingTrojan TechGroup – CCTV Installation | Data Cabling | Fibre Optic Cabling

Product Safety Recall Reminder – Infinity and Olsent Cabling

There are a number of advantages and disadvantages for the electrical industry that have stemmed from the integration of the global economy. These include increased competition and product safety recalls. At Trojan Techgroup, we are committed to innovation and technology, and enjoy delivering clients the best technology from around the world including countries such as Germany and Switzerland.


From time to time, we come across the disadvantages of the global economy and one of those has been the increasing prevalence of poor quality materials – something that we always watch out for. It’s a constant reminder that when dealing with electrical and data works – quality matters. A recent example is a product recall by the Australian Competition and Consumer Commission (ACCC) for all ‘INFINITY’ and ‘OLSENT’ branded Infinity TPS (flat and flexible) and orange round low voltage electrical cables. More details are available at https://www.recalls.gov.au/content/index.phtml/itemId/1061753.


The wiring was imported from China by an Australian businesswoman, and the company has since been liquidated. The issue that caused the product recall is the potential for the insulation to become prematurely brittle with age and if disturbed, could break and expose the live wiring, resulting in possible electric shock or fires.


The best way to address this issue if you are concerned is to contact the responsible builder or electrical contractor to confirm whether infinity cable was used. We’ve included an image of the attached of the cable in issue for your own peace of mind.




Our electrical contractors are licensed to inspect your wiring, however it’s important to note that the inspection costs are not recoverable from suppliers if infinity cable was not installed or if the cable supplier can’t be determined.


The wiring was available at Mitre 10, Masters and other leading retailers, so there are implications if anybody has completed do-it-yourself electrical work as the wiring was commonly purchased from retailers. We’ve got sensational innovative products here at Trojan Techgroup and remain dedicated to only using quality cabling and materials.


Trojan TechGroup: Making connections that are built to last. Call 1300 303 506

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